ITG Help Desk


The ITG Help Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITG Help Desk.

For Engineering Software help, visit our ENG Software.

Contact Us

  • Drop in: ITG Help Desk, 2nd floor, Amit Chakma Engineering building, Rm. 2420
  • Emailenghelp@uwo.ca (Monitored: Monday - Friday, 8:30 am – 4:30 pm)
  • Phone: 519-661-2111 x 88112
  • Chat (business hours): Start Chat
  • Printer/Scanner: Amit Chakma Engineering building, Rm. 2419 (card access required)

Hours of Operation (Fall/Winter)

  • Monday to Friday: 8:30 am – 4:30 pm (Closed from 12 - 1pm)

Hours of Operation (Summer)

  • Monday to Friday: 9:00 am – 4:00 pm (Closed from 12 - 1pm)

Online Knowlege Base


The ITG Knowledge Base houses documentation to help you with all your technology needs at Western Engineering, including account and password info, email and wireless help.  Visit the ITG Knowledge Base.